Windows 10 and the saga of msointl.dll

Windows 10 decided I had far too much time on my hands. So, it restarted my PC stating “Windows has encountered a problem and is restarting.”

Well, wonderful. It was quite odd, but hey, why not. Restarting sounds like a good time.

When the computer came back up, there was no internet connection. Well, gee, isn’t that odd. There was also no sound. I got an error “msointl.dll is missing” when I tried to open any MS Office applications. It didn’t seem like there was only one problem.

So I browsed several sites that gave me great advice, unfortunately, none of it worked. I couldn’t get the network to troubleshoot because I’d lost permission to diagnostic service policy. I could open some apps, but for the most part, everything appears to have been corrupted.

SO! I tried to to a recovery, a reset, a restore. All of those also failed. Each gave me very specific errors like “Windows cannot complete the reset.” or “Windows cannot perform a recovery at this time.”

Now I’m not throwing hate at Windows right now. This is the first major OS crash I’ve ever had with windows. It’s just frustrating that as I’m the busiest I’ve been in some time with my writing, something like comes by and throws me for a loop.

I do have more than one PC, yes, but I need THAT PC up and running for many more reasons than just Gee, I’d like to be on that PC. So I’m downloading Windows 10, and will soon be reinstalling Windows on the PC. I did back up all my files. Once the install is done I can download all the apps again. I’ll probably lose my bookmarks as the PC no longer boots. But these things happen from time-to-time. It’s best to always be prepared for the worst.

Need a distraction from something like this? Why not check out a great ebook bundle! There are far more exciting things to do than read about me crashing a PC. 🙂

all-covers-large

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Posted on September 19, 2016, in Blog Post and tagged , , , , , , . Bookmark the permalink. Leave a comment.

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